Your Secure Patient Portal on Athena
The Athena Patient Portal is the fastest and most convenient way to manage your neurological care online. At Georgia Epilepsy & Neurology Institute, we use Athena’s secure platform to give patients easy access to medical information, communication tools, and test results from any device.
What You Can Do With Athena
- View and download visit summaries and test results
- Request, reschedule, or cancel appointments
- Request medication refills
- Send secure messages to our clinical staff
- Access billing statements and make online payments
- Update insurance and personal information
How to Access the Portal
- Visit the link on our website labeled Patient Portal (Athena).
- Enter your username and password.
- New users can register with the email used at appointment check-in.
The system is mobile-friendly and compliant with all HIPAA privacy standards.
Technical Support
If you experience issues logging in or need password assistance, contact our office during business hours. Athena also provides built-in support links for troubleshooting login or browser problems.
FAQs About the Patient Portal
Q: Is the portal secure?
A: Yes. Athena uses industry-standard encryption and HIPAA-compliant data protection.
Q: Can I message my doctor directly?
A: Messages are reviewed by clinical staff and directed to your provider as needed for timely responses.
Q: How soon will results appear on the portal?
A: Most results are available within 3–5 business days after review by your physician.
Q: Can I pay my bill through the portal?
A: Yes. The portal allows safe online payments by credit card or HSA account.
Q: Can family members have access to the portal?
A: Yes, with written authorization from the patient or guardian.